Terms & Conditions
Welcome to Pelotex. By accessing or using our website and services, you agree to the following Terms & Conditions. Please read them carefully.
1. General Information
These Terms & Conditions apply to all users of Pelotex, including shoppers, visitors, and anyone accessing our site. By using our services, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
2. Products & Descriptions
We strive for accuracy in product descriptions, images, and pricing. However, Pelotex does not guarantee that descriptions or other content are error-free. We reserve the right to update or correct information at any time without prior notice.
3. Pricing & Payment
All prices are displayed in the appropriate currency and include applicable taxes unless stated otherwise. Payments must be completed before your order is confirmed. We support secure payment methods, including trusted third-party payment processors.
4. Orders & Acceptance
Placing an order does not guarantee acceptance. Pelotex reserves the right to refuse or cancel orders due to stock issues, suspected fraud, incorrect pricing, or other valid reasons. You will be notified if your order cannot be processed.
5. Shipping & Delivery
Delivery times vary based on location and courier services. While we aim for timely delivery, Pelotex is not responsible for delays caused by courier issues, weather, or unforeseen circumstances.
6. Returns & Refunds
Returns are accepted under our Return Policy. Items must be unused, in original packaging, and returned within the allowed timeframe. Refunds are processed after inspection of the returned item.
7. Customer Accounts
Customers are responsible for maintaining the confidentiality of their account credentials. Pelotex is not liable for unauthorized account access resulting from user negligence.
8. Privacy Policy
Your personal information is protected under our Privacy Policy. By using our site, you consent to the collection and use of your data as outlined in the policy.
9. Prohibited Activities
You agree not to misuse the site by attempting to hack, upload malicious content, impersonate others, or engage in fraudulent activities. Any violation may lead to account suspension and legal action.
10. Limitation of Liability
Pelotex will not be held liable for indirect, incidental, or consequential damages arising from the use or inability to use our services, products, or website.
11. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website signifies acceptance of the revised terms.